login vsi company logo login vsi company logo 250x40

 

Get the best possible VDI performance, density and availability with Login VSI
Our Solutions

  • Home
  • Blog
  • VDI Tales from the Crypt - the Terrible, Horrible, No Good, Very Bad Downtime Day

VDI Tales from the Crypt - the Terrible, Horrible, No Good, Very Bad Downtime Day

VDI Tales from the Crypt - the Terrible, Horrible, No Good, Very Bad Downtime Day

In talking with Login VSI customers daily, I often probe to understand what issues the organization is having with its virtualized desktop environment. I offer Login VSI and Login PI as solutions, because end user experience, end user performance and scalability are often central to customers' concerns. I ask, “have you ever had downtime or end user complaints due to performance lapses?” The responses vary depending on the mood of the engineer or IT decision maker, but most people cringe and then enthusiastically vent about that “very bad day.

VDI environments are the cherished babies of the IT departments who are tasked with managing and nurturing these complex, dynamic creatures. Checking your helpdesk ticket folder after a major upgrade or change can give even the most Zen engineers anxiety on patch Tuesday.

911 Phone Calls

Regularly we receive 911 phone calls in the form of quote requests from an enterprise who either made a major change to their gold image or recently deployed a Centralized Desktop Environment and chaos ensued. Ironically enough, the majority of these 911 phone calls come from hospitals. One story in particular sticks out and gives me goose bumps upon recollecting. A major hospital in the country was in the process of upgrading their EMR software to the latest version.

A few members of the hospital’s IT staff were apprehensive about deploying the upgrade due to concerns about additional resource requirements for their particular environment. The EMR software provider convinced the staff that if they made a few simple changes that It would not carry a big impact. The IT staff made the changes recommended by the vendor, but by 10:00 AM the day of deployment they realized they had a problem and had drastically underestimated the additional hardware required. The performance became so bad that by peak hours login times skyrocketed to almost 30 minutes and they had to medevac (use a helicopter to transport) IC patients to a different hospital. This demonstrates the surprises that can surface when general guidance doesn’t apply to a customized production deployment.

Hopefully none of you have a story as grim (and pricey) as this one! We all deserve to vent from time to time. In the spirit of Halloween we invite you all to share your VDI horror story on Twitter with the hashtag #VDIGoosebumps!

Whether you use our products today or not, please think about load-testing your centralized desktop environment before you deploy. Login VSI can help you stress test environments and deploy changes with confidence ensuring happy users.

Because… at the end of the day happy users = happy IT :-) and at Login VSI we always prefer the treat over the trick!

Happy Halloween from Login VSI!

 


 

Start using Login VSI today

Our industry-standard software is built to help you avoid problems, lower costs and improve performance. Request a Quote or get your free Trial below, and benefit from our award-winning services.

Free Price Request  Your Free Trial

 


About the company Login VSI

The company Login VSI provides end-user performance insights for virtualized desktop and server-based computing environments. Enterprise IT departments use flagship product Login VSI (for load testing) and Login PI (for continuity testing) in all phases of their virtual desktop deployment—from planning to deployment to change management—to build and safeguard a good performance, a high availability, and (as a result) a good and consistent end-user experience. For more information about Login VSI or for a free test license contact us.

Tags: Login VSI, Login PI, Healthcare

Popular Blogs

Login VSI Blog - Ongoing Effects CPU Flaws

The Ongoing Effects of Intel CPU Flaws

The Ongoing Effects of Intel CPU Flaws Over the last year, we’ve seen many Intel CPU hardware flaws come to light and when news first broke about Meltdown & Spectre there was a lot of panic: "should we patch?", "What’s the performance impact?", "Can we still rely on this hardware?" Continue Reading
Login VSI Blog - How-To Update, Protect Against RIDL, Fallout MDS Vulnerability

How-To: Update, Protect Against RIDL, Fallout MDS Vulnerability

RIDL & Fallout MDS vulnerabilities, impact on VDI performance & actions to take. FAQs we’re receiving & updates on performance tests executed to patch flaws Intel calls “Microarchitectural Data Sampling (M.D.S.)” aka: Rogue In-Flight Data Load (RIDL), Fallout, ZombieLoad & Store-to-Leak Forwarding. Continue Reading
Login VSI Blog - Teaser Image - A Practical Guide to VDI Change Management - Part 1

A Practical Guide to VDI Change Management

Part 1: IT Change Management in general The first in an 8-part series, this practical guide to VDI Change Management will guide you through the transformation of the IT department from a back-end function into a core competency for every modern organization. Continue Reading
Login VSI - Blog - Login PI Blog Teaser Image - Windows Virtual Desktop: How To Monitor User Experience With Login PI

Windows Virtual Desktop – How to Monitor User Experience?

Microsoft has just announced the public preview of their new Windows Virtual Desktop (WVD) offering at Microsoft Ignite on Tour in Amsterdam today. For those of you who’ve not followed the rumors or the private beta, here’s the outline... Continue Reading
A Practical Guide To VDI Change Management, Part 3

A Practical Guide to VDI Change Management

Part 3: Change Accelerates with Windows 10 The third in an 8-part series, this practical guide to VDI Change Management gives you the low-down on the what, why and how of Windows 10 updates and changes Continue Reading
Login VSI Blog - Teaser Image - A Practical Guide to VDI Change Management - Part 2

A Practical Guide to VDI Change Management

Part 2: Why VDI is very sensitive to change The second in an 8-part series, this practical guide to VDI Change Management highlights the importance of effective Change Management. With all the complexities of VDI environments, any failure can severely impact your business. Continue Reading
Cookie Settings