Recorded Webinar - VDI and Healthcare: Planning for the “Bad Day” VDI Scenario
By Calvin Nieh, Virtualization Solutions Marketing Manager, Pure Storage and Blair Parkhill, Product Manager, Login VSI
Calvin Nieh: If you are a healthcare delivery organization and considering, planning or in production with Virtual Desktop Infrastructure, Blair Parkhill from Login VSI and I have co-hosted a webinar on December 3 to help you plan for the “bad day” VDI scenario. Watch the recording of the webinar below.
“Do more with less”
Healthcare organizations face unique challenges when it comes to the mantra, “do more with less”. One of the trickiest is balancing the mission to provide the best patient outcomes against the organizational goal of maximizing operational efficiency. The move to an eHealth model was supposed to solve this, but has introduced many new issues and support challenges for IT.
To address these challenges, including enhancing security, cutting costs, and increasing clinician productivity, many providers have implemented Virtual Desktop Infrastructure (VDI) technology. VDI gives clinicians and staff fast, secure and reliable access to patient data. However, if VDI is the gateway to EHR and critical patient data, then VDI becomes a mission-critical workload. That means VDI needs to be highly performant and always on, even when unplanned events occur.
Planning for the bad day
Blair Parkhill: So what do we mean by a bad day? Technically it could be a user’s experience or an event that may or may not have been expected. In healthcare both could result in a negative outcome, which is why it is critical to prepare and test for such situations as much as possible.
One of the big benefits to centralized application and desktop solutions is the ability to rapidly update software to bring in new or enhanced features as well as to ensure a more secure and compliant community. These changes can alter the user experience however, causing an increase in resources required to provide a great user experience for practitioners and clients alike.
Practitioners impress me because they have gone through the rigors of learning and training so that they are prepared ahead of time to know how to manage a variety of situations. Let’s apply that same thinking to the systems that support them. Shouldn’t the IT staff supporting their mobile workforce know what happens when they change the system, or when the system is under an extraordinary load?
Know what to expect when ‘it’ happens
Planning for the bad day means knowing what to expect when ‘it’ happens. IT needs to continue to provide security, resiliency, and performance in the face of changes to desktop images, applications or technology. Better experience and performance not only translates to better patient care but also the support of more clinicians and patients.
It has been fun working with Pure Storage on the topic of planning for that “Bad Day” VDI scenario. Our technologies complement each other very well for health care providers who need to ensure their staff have access to rock solid VDI infrastructure. When setting up and maintaining their VDI environments, healthcare organizations need to plan for the worst to deliver the best VDI experience possible. These systems need to be prepared for peak login periods because they happen regularly though not always predictably. 3D imaging such as MRI applications put an additional load on VDI. How do you size and scale a virtualized environments with graphics-heavy users as well as lighter workloads. Once in production, making sure that performance and the medical staff experience continues to be optimal requires proactive management and monitoring of user experience.
Watch the recording of this webinar
Co-hosted by Login VSI and Pure Storage on December 3. Login storms or unplanned events max out Virtual Desktop Infrastructure resources and lead to poor clinician access and patient care degradation. Learn how leading Healthcare Delivery Organizations’ have used Login VSI and Pure Storage to simulate peak login periods and plan for the worst to deliver the best VDI experience possible.
About the Author
Calvin Nieh is a solutions marketing manager with over 20 years of experience on enterprise software, hardware, and services solutions. At Pure Storage, he is responsible for the development and messaging of VDI and EUC solutions that solve customer business and technology problems. Follow him on Twitter with @calvinnieh