login vsi company logo login vsi company logo 250x40
  • Home
  • Blog
  • White Paper - Understanding and Mitigating VDI Downtime

White Paper - Understanding and Mitigating VDI Downtime

White Paper - Understanding and Mitigating VDI Downtime

Downtime in virtualized desktop and Server Based Computing (SBC) environments can be a beast to measure, let alone mitigate. I wanted to tackle this important topic because downtime—in its many forms—affects user productivity and user experience. End user experience— productivity, application response time, flexibility—with the virtualized desktop environment is critical to the success of the VDI project, but is also critical to the business. This is reason enough, but downtime can affect hard-to-measure parts of the business like reputation and opportunity.

The average cost of downtime is $5,000

In this paper we look at the dimensions of downtime and survey other research on the topic. I make a conservative statement that the average cost of downtime is $5,000. Trimming 20 minutes of downtime could save your organization $100,000 per year.

One key to preventing downtime is to stop relying on end users as monitors of the VDI environment. End users’ subjectivity becomes IT’s nightmare. Without actionable data on performance, IT is in reactive mode chasing trouble tickets.

vdi downtime three areas of impact productivity lost damage to reputation and opportunity

The cost of downtime can be measured by three areas of impact: Productivity lost, damage to reputation and opportunity.

Get a clear picture on VDI performance

white paper the real costs of vdi downtime and how to mitigate cover pageThe measurements taken by most monitoring tools don’t always paint a clear picture of the performance of a system. Most tools can report high CPU usage, but it’s not always clear what that means. High CPU usage on a session broker may be a non-issue, as most interactions with the broker last less than a second, it’s likely not a large bottleneck on performance.

High CPU on an SBC/Remote Desktop Services (RDS) computer might mean all users on the system are experience a degraded performance, but it might not be indicative of anything other than a highly efficient, well-sized system that is delivering a great user experience for all users on the server. Relying on performance counters to identify outages will likely result in a lot of false positives, where administrators are notified of high levels of consumption, but without any indication of whether users on the system are actually impacted.

Login VSI can help organizations optimize their VDI environments with realistic, real world workloads. When used as part of change management, Login VSI helps prevent downtime due to unexpected impact from updates and patches. Login PI used in the production environment notifies administration when there is a likelihood of unacceptable end user desktop performance. When used in combination, Login VSI and Login PI more than pay for themselves by preventing downtime.

Download the white paper

Get the white paper and learn more about the cost of downtime. Tell me what you think about $5000/minute. How much is downtime in your VDI environment costing your business?

Download Now

About the author

Adam Carter (@adambomb00) joined Login VSI in 2014 as a product manager working on new technologies. Adam lives in Seattle, where he enjoys listening to bands you’ve never heard of, roller derby, and coffee shops and happy hours where he can eavesdrop on Amazon and Microsoft employee conversations.


Tags: White Papers, Login VSI, Login PI, Monitoring, Load Testing

Popular Blogs

Login VSI - Press Release - Login VSI Releases Login Enterprise 4.0

[Press Release] Login VSI Releases Login Enterprise 4.0

Login VSI Releases Login Enterprise 4.0 New Application Load Testing Functionality Maximizes End-User Experience Continue Reading
Windows Virtual Desktop - Update - December 2019

Windows Virtual Desktop Enhanced in the Latest Update

A lot has already been written about WVD in the last months. And while I had my initial concerns on this service many people are suggesting that they are willing to move to a platform like WVD in the next two years. Continue Reading
[Press Release] IGEL Expands Alliance with Login VSI; Integrates Login Enterprise into IGEL OS 11.03

[Press Release] IGEL Expands Alliance with Login VSI

Integrating Login Enterprise into IGEL OS 11.03 The combined solution enables IT organizations to leverage their IGEL infrastructure to continuously test the performance and availability of virtual and cloud workspaces. Continue Reading
How Using a Virtual User can Quantify the Performance of SAP and Citrix

How Using a Virtual User can Quantify the Performance of SAP and Citrix

When interacting with enterprise applications, the user experience is important. Users must be able to smoothly and efficiently interact with the application to be productive and achieve the goals of the enterprise. The applications are expected to be responsive, dependable, and consistent in their presentation. Continue Reading
Login VSI and Ymor Form Partnership to Deliver Performance Improvement to Business-Critical Applications

[Press Release] Login VSI and Ymor Form Partnership to Deliver Performance Improvement to Business-Critical Applications

The partnership offers a total solution for enterprise organizations to monitor and test business-critical applications from end-to-end via VDI or in the Cloud. Ymor offers various monitoring solutions, used to test and monitor the performance of critical business chains from end-to-end. In VDI environments, Ymor can now offer the monitoring solutions of Login VSI. Continue Reading
Login VSI - Blog - 4 Things to Consider when Running Office 365 in the Cloud

4 Things to Consider when Running Office 365 in the Cloud

Recently a customer decided to move their entire VDI infrastructure into the cloud. The VDI environment was approximately 20,000 users. As you can imagine there are a lot of design decisions necessary to ensure the success of this migration. Continue Reading