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normal Outlook 2003 Startup Screen

  • CBeck
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03 Apr 2012 12:42 #151 by CBeck
CBeck created the topic: Outlook 2003 Startup Screen
Hi,

I've obviously missed a stage out or something, but when I run a test against an RDP server, the Outlook 2003 Setup screen comes up every time the session starts. Is there a way I can "seed" this to prevent it from happening. I have ticked the box for "Create Profiles", should I be doing this with an RDP test, or is this just for XenDesktop/View scenarios?



Thanks

Chris.

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03 Apr 2012 13:27 #152 by d.geerlings
d.geerlings replied the topic: Re: Outlook 2003 Startup Screen
Chris,

Have you set the office version in the VSI management console?

By defeault VSI assumes you use Office 2007. This setting can be found in the management console > Workload Configuration > Office Version.
In your case this should be set to 11. Don't forget to click the Save Workload settings button at the bottom of the Workload Configuration tab.

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  • CBeck
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03 Apr 2012 13:28 #153 by CBeck
CBeck replied the topic: Re: Outlook 2003 Startup Screen
Hi Dennis,

Yes, I already checked that. I basically need some way to configure Outlook in advance as it's preventing my testing from working properly.


Thanks

Chris.

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03 Apr 2012 13:33 #154 by d.geerlings
d.geerlings replied the topic: Re: Outlook 2003 Startup Screen
Chris,

VSI imports a reg file that should set up Outlook for you. I can imagine one of two things happening:
1. Outlook is preconfigured by the Office Customization Tool. Have a look at this post for more information.
2. Your test users do not have permission to import these registry settings.

If neither of these work i'd like to set up a GoToMeeting to solve this. Posting back and forth can take a long time while having a look through GTM will probably have this fixed faster.

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  • CBeck
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03 Apr 2012 13:52 #155 by CBeck
CBeck replied the topic: Re: Outlook 2003 Startup Screen
Dennis,

It isn't Step 1, this is not in play here. As for point 2, I've checked and it seems anything on the B drive cannot be executed. Other drives such as H: have no problems at all. I've been back and checked permissions and they all seem OK.


Happy to do a GTM as there seem to be a couple of things I'm not getting right here.


Chris.

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  • CBeck
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04 Apr 2012 12:25 #156 by CBeck
CBeck replied the topic: Re: Outlook 2003 Startup Screen
I managed to get this working now, I'm not sure but I think it was a permissions issue with the VSI Share.

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04 Apr 2012 12:27 #157 by d.geerlings
d.geerlings replied the topic: Re: Outlook 2003 Startup Screen
Great, just let me know if you run into any other issue

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