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Script terminated

  • Araminta
  • Araminta's Avatar Topic Author
06 Nov 2012 06:08 #571

Hi,

Our tests are not completing succesfully, the majority of the target desktops are displaying an error window with the title "Script terminted" and the contents "Script terminated [Appfocus [Outlook] does not exist waited for: 120sec.], Script has stopped. User will njhot logoff" , this can be in the first or second loop.

A smaller number fail with another message with the title "H:\xls\ExcelSheet.xls" and the contents "There was a problem sending the command to the program".

The remainder continue to completion.


We are using
LoginVSI 3.6.1
Windows 7 Ent
XenDesktop 5.6 FP1

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06 Nov 2012 11:11 #572

Hello Araminta,

Can you please provide me a screenshot of the Outlook and ExcelSheet.

Some more information that could help is;

How many concurrent users are you testing with?
What is the timeframe you deploy the tests; interval settings?
What are the host specs you are trying to benchmark?

Regards,

Omar

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  • Araminta
  • Araminta's Avatar Topic Author
07 Nov 2012 03:37 #575

Hi Omar,

I can't seem to attach any screen shots, however the majority of them wouldn't be of much use the "Script terminated [Appfocus [Outlook]..." error tends to occur at the start of loop 2 and the screen is blank of any open programs on the target.

We are trying to run 140 users concurrently, we have 6 launchers with a timeframe is 2000, delay 10. We are starting in parallel.

The server is a HP DL580 G7 4 x 8 core CPU and 512GB RAM connect to a Hitachi SAN on 8GB HBA's, the server does not appear to be under load except the disk counters associated with the SAN disk. We are in discussion with the SAN team about those.

regards
Araminta

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  • Araminta
  • Araminta's Avatar Topic Author
07 Nov 2012 04:02 #576

Hi Omar,

Just to add we have run the test again with different SAN conectivity with similar results but without the disk latency issues we were seeing before.

Here is the end of one of the target machines logfiles.

2012-11-07 02:48:56;VDITest33;PMICHLAUS00231;Workload;MediumLoop1 of 999;FINISH
2012-11-07 02:48:58;VDITest33;PMICHLAUS00231;Workload;MediumLoop2 of 999;START
2012-11-07 02:48:58;VDITest33;PMICHLAUS00231;Office version: ;14; Configured
2012-11-07 02:48:58;VDITest33;PMICHLAUS00231;FileRefresh ;doc;START
2012-11-07 02:48:58;VDITest33;PMICHLAUS00231;FileRefresh ;doc;Finish
2012-11-07 02:48:58;VDITest33;PMICHLAUS00231;FileRefresh ;ppt;START
2012-11-07 02:48:58;VDITest33;PMICHLAUS00231;FileRefresh ;ppt;Finish
2012-11-07 02:48:58;VDITest33;PMICHLAUS00231;FileRefresh ;pst;START
2012-11-07 02:48:58;VDITest33;PMICHLAUS00231;FileRefresh ;pst;Finish
2012-11-07 02:48:58;VDITest33;PMICHLAUS00231;FileRefresh ;mm;START
2012-11-07 02:48:58;VDITest33;PMICHLAUS00231;FileRefresh ;mm;Finish
2012-11-07 02:48:59;VDITest33;PMICHLAUS00231;Custom;1;START
2012-11-07 02:49:00;VDITest33;PMICHLAUS00231;Custom;1;No action specified
2012-11-07 02:49:00;VDITest33;PMICHLAUS00231;Custom;1;Finished
2012-11-07 02:49:01;VDITest33;PMICHLAUS00231;CheckEnabled;MSOutlook;Enabled
2012-11-07 02:49:01;VDITest33;PMICHLAUS00231;Application_Start;MSOutlook;START
2012-11-07 02:49:08;VDITest33;PMICHLAUS00231;Application_Start;MSOutlook;FINISHED1
2012-11-07 02:49:11;VDITest33;PMICHLAUS00231;Application_Focus;MSOutlook;START
2012-11-07 02:49:11;VDITest33;PMICHLAUS00231;CheckEnabled;MSOutlook;Enabled
2012-11-07 02:54:11;VDITest33;PMICHLAUS00231;Appfocus;[Outlook] does not exist waited for: 300sec.;Failed
2012-11-07 02:54:11;VDITest33;PMICHLAUS00231;RESET;Critical error scripts stopped;Appfocus [Outlook] does not exist waited for: 300sec.

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09 Nov 2012 11:34 #581

Hi Araminta,

Does Outlook exists in your workload, does it open correctly?
is Outlook a requirement in your scenario?

There was a tmp error with attaching files which is solved and working again.
Please provide me the screenshot(s).

PS, I have also e-mailed you.

Regards,

Omar

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