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All sessions got stuck at "fax setup"

  • gbreit
  • gbreit's Avatar Topic Author
21 Feb 2013 09:14 - 21 Feb 2013 09:33 #805 by gbreit
All sessions got stuck at "fax setup". It asks me to choose a fax modem or server. I already removed all printers on launch servers.
I am using VDI-in-a-Box.

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21 Feb 2013 10:13 #806 by d.geerlings
Hello,

This is likely caused by printer redirection still being active. In this case a default fax created by Windows is being redirected. There are two options to resolve this:
1. Disable printer redirection in your target platform, in this case XenDesktop.
2. Removing all printers (including the default fax device) from the launcher. The printer redirection feature of your target platform cannot redirect printers if there are no printers to redirect.

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  • gbreit
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22 Feb 2013 05:31 #811 by gbreit
Dennis,
I fixed the problem by disabling "printer spooler" service. Thanks for your advice.

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