login vsi company logo login vsi company logo 250x40

VSI-Launcher Agent : VSI Configuration folder not found

  • Chandrakandh
  • Chandrakandh's Avatar Topic Author
10 Apr 2013 06:06 #888

The following error message was observed while starting the Launcher agent in VSI37. From the agent VM, the VSIShare is accessible. But not sure if it is related to any other network issue.

Actually this issue was observed while restarting the agent virtual machine. The launcher agent is getting started while the VM starts up and this error was seen. However if we manually start the launcher agent, this issue is not observed.


Please Log in to join the conversation.

  • merrist
  • merrist's Avatar
10 Apr 2013 08:06 #889

Hi Chandrakandh,

I think it is a network issue of the agent VM. Look at the path "\\VSIShare37\VSIShare\_VSI_Configuration". There are two ways.
1.check the network card connection state
2.check the network card configuration( DNS ...)

Kind Regard,

Please Log in to join the conversation.

Start Delivering the Best End User Experience Today

Request a Demo

Login VSI, Inc.

3945 Freedom Circle
Suite 670
Santa Clara, CA 95054

Phone: +1 408 899 7418

Login VSI B.V.

De Entree 85
1101 BH Amsterdam
The Netherlands

Phone: +31 20 705 1200