login vsi company logo login vsi company logo 250x40
header-01.jpg

normal Office Software Protection Service : Tips?

  • frankvandebergh
  • frankvandebergh's Avatar Topic Author
03 May 2013 09:49 #951 by frankvandebergh
frankvandebergh created the topic: Office Software Protection Service : Tips?
When we execute a Login VSI test, a lot of cpu resources are going to osppsvc.exe which handles the licensing for the office suite. When reaching VSIMAX this service is almost constantly taking 10 to 15 percent of our cpu resources, so it has quite an impact on the performance.
We cannot disable this service as it would stop office 2010 from functioning but is anyone experiencing the same and maybe performing some tuning or other settings to control this behavior ?

Please Log in to join the conversation.

More
03 May 2013 22:05 #952 by o.bouhaj
o.bouhaj replied the topic: Office Software Protection Service : Tips?
Hi Frank,

We have customers experienced/experiencing the same behavior. Here are some recommendations:

"We discovered that office 2010 wasn’t installed in terminal service mode. After the adjustment we were able to use office 2010."

Other solutions that has helped customers before is:

Link 1

The Office Software Protection Platform service is generally started on demand when a user has started Office, however, there are license types which can start the service otherwise (such as those using a Key Management Server). As for stopping the service, there are several reasons we do not automatically shut down the service by default. These reasons are based on Office's cross OS version compatibility, communications from our users about their Office usage profile, preferences, resource usage profile, and differing ways in utilizing the service between Office and Windows.

That said, while we do not default our service to timing out after inactivity, if this is something your organization values, you have the ability to control this. You may set the following registry key:

Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OfficeSoftwareProtectionPlatform

ValueName: InactivityShutdownDelay

ValueType: DWORD

ValueData: The number in seconds, that the Office Software Protection Platform will stay running for, after the most recent activity. The windows default for this is 300 seconds.

After setting this key, simply restart the Office Software Protection Platform Service to use the new settings.


Link 2

You might be able to tune the workload to handle this timeout. We would need the debug logs to be able to determine if the workload is running into a timeout though.

Regards,

Omar

Please Log in to join the conversation.

What our customers are saying

Rob Girard - Tintri

"You would be somewhat nuts to go to production with VDI without first and constantly re-evaluating with Login VSI. Always run all your changes through it so there are no surprises. Surprises in VDI never just hit one or two users--it's all or nothing.”

Rob Girard, Technical Marketing Engineer at Tintri


Eddy Zeehuisen - Gemeente Utrecht

“We didn’t want any surprises within our operating IT environment. Login VSI has brought up several performance improvements in the infrastructure. These were addressed together with the implementer and the various vendors.”

Eddy Zeehuisen, Program Manager U-Cloud at Gemeente Utrecht (Municipality of Utrecht, The Netherlands)


Dan O'Farrell - Dell

"The primary goal of our VDI appliances is to simplify and to take the guesswork out of VDI, and the Login VSI tests help us to do that from a performance expectation capability. When we offer one of our appliances to our customers, we deliver benchmarks that are validated using multiple Login VSI workloads. When compared to a customer’s workload, these Login VSI-enabled benchmarks allow precise sizing estimations to be created."

Dan O'Farrell, Director, Product Marketing, Cloud & Client at Dell

Login VSI, Inc.

300 Tradecenter

Suite 3460
Woburn, MA 01801

Phone: +1 844 828 3693

Login VSI B.V.

De Entree 85
1101 BH Amsterdam
The Netherlands

Phone: +31 20 705 1200