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normal CTXConnector doesn't "see" IE login window

  • ffreire@annaly.com
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03 Feb 2012 20:01 #75 by ffreire@annaly.com
ffreire@annaly.com created the topic: CTXConnector doesn't "see" IE login window
Hi there,
I'm trying to establish a baseline performance baseline for my lab XenDesktop. I've set everything up and can't see any problems. However, when I try to execute a test using the latest CTXConnector it launches IE and the XenDesktop login window appears but CTXConnector does not detect it, the result being that it times out.

I've tried playing with the "-n" option to no avail.

Here's the command line:
"\\nylabvcs01\VSIShare\CTXConnect\CTXConnector.exe" -s "http://nylabvdi02/Citrix/DesktopWeb/auth/login.aspx" -u "Login_VSI1" -p "Password!" -d "section31" -r "PVS02" -debug
===================================================
\ \ / / ___|_ _|
\ \ / /\___ \| |
\ V / ___) | |
\_/ |____/___|
===================================================
Parsing Parameters
Debug mode Enabled.
List of the parameters:
-s http://nylabvdi02/Citrix/DesktopWeb/auth/login.aspx
-u Login_VSI1
-p Password!
-d section31
-r PVS02
-debug
Arguments Break down:
-s
Arguments Break down:
http://nylabvdi02/Citrix/DesktopWeb/auth/login.aspx
Arguments Break down:
-u
Arguments Break down:
Login_VSI1
Arguments Break down:
-p
Arguments Break down:
Password!
Arguments Break down:
-d
Arguments Break down:
section31
Arguments Break down:
-r
Arguments Break down:
PVS02
Arguments Break down:
-debug
Starting IE
VSI Has encountered an unexpected error and cannot initate a session. Please rev
iew the admin guide at www.loginvsi.com .
Timeout while waiting 30 seconds for document to contain text 'User name: '.
CTXConnector finished.

My environment is
Win7 SP1 64bit
IE 8
AD
XenDesktop 5.5

Thanks

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04 Feb 2012 10:05 #77 by d.geerlings
d.geerlings replied the topic: Re: CTXConnector doesn't "see" IE login window
There should be a log file in %temp%\VSI\log\VSI_XDConnection_debug.log. Could you upload that log file or post the contents of it here?

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  • NRGizzer
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09 Feb 2012 14:43 #83 by NRGizzer
NRGizzer replied the topic: Aw: CTXConnector doesn't "see" IE login window
Hello,

are there any solutions for this problem ?
Have the same problem here.

Greetings,

Michael

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  • ffreire@annaly.com
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09 Feb 2012 14:53 #84 by ffreire@annaly.com
ffreire@annaly.com replied the topic: Re: CTXConnector doesn't "see" IE login window
In my case running as Local Administrator solved the issue.

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  • NRGizzer
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09 Feb 2012 14:53 #85 by NRGizzer
NRGizzer replied the topic: Aw: CTXConnector doesn't "see" IE login window
Got it resolved. Problem was that the webinterface language wasn´t set to english.

Greetings,

Michael

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  • RedEyes
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15 Feb 2012 19:53 #94 by RedEyes
RedEyes replied the topic: Re: CTXConnector doesn't "see" IE login window
I have the same problem. I'm testing XenApp 6.0. with the express version.

Please help? I'm logged into the Launcher as a Domain Admin and the Web Interface language is English.

Parsing Parameters
Debug mode Enabled.
List of the parameters:
-s http://xenappsrv-01/Citrix/XenApp/auth/login.aspx
-u Login_VSI1
-p Password!
-d testdomain
-r XENAPPSRV-15
-debug
Arguments Break down:
-s
Arguments Break down:
http://xenappsrv-01/Citrix/XenApp/auth/login.aspx
Arguments Break down:
-u
Arguments Break down:
Login_VSI1
Arguments Break down:
-p
Arguments Break down:
Password!
Arguments Break down:
-d
Arguments Break down:
testdomain
Arguments Break down:
-r
Arguments Break down:
XENAPPSRV-15
Arguments Break down:
-debug
Starting IE
[2012/02/15 18:16:05] Session Monitor is monitoring: CreateProfiles
[2012/02/15 18:16:05] Update interval: 0.5s.
[2012/02/15 18:16:33] End of script, clean shutdown
VSI Has encountered an unexpected error and cannot initate a session. Please review the admin guide at www.loginvsi.com/documentation .
Timeout while waiting 30 seconds for document to contain text 'User name: '.
CTXConnector finished.

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15 Feb 2012 20:01 #95 by d.geerlings
d.geerlings replied the topic: Re: CTXConnector doesn't "see" IE login window
When you open your Citrix webinterface, what security zone is displayed in the status bar of Internet Explorer? If you use IE9 you have to go to file > properties and look at the zone section.

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  • RedEyes
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15 Feb 2012 20:06 #96 by RedEyes
RedEyes replied the topic: Re: CTXConnector doesn't "see" IE login window
Thanks for quick reply. It's in Local Intranet zone.

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15 Feb 2012 20:09 - 15 Feb 2012 20:14 #97 by d.geerlings
d.geerlings replied the topic: Re: CTXConnector doesn't "see" IE login window
Enable protected mode for the Local Intranet zone. You can enabled protected mode by going to Tools > Internet Options > Security. Select Local Intranet and check the Enable Protected Mode checkbox.

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  • RedEyes
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15 Feb 2012 20:50 #98 by RedEyes
RedEyes replied the topic: Re: CTXConnector doesn't "see" IE login window
Sorted!

Thanks v much.

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  • ananthkr
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05 Jul 2012 12:02 #371 by ananthkr
ananthkr replied the topic: Re: CTXConnector doesn't "see" IE login window
Folks,

I am still seeing some issues in running this piece of code. I have some couple of questions,

a. How do we set the web interface language to English, i am not able to find how to proceed with this.

I am getting the following messages while trying to run the test using this tool,

C:\Users\Administrator>\\Citrix-AD.citrix-ads.local\VSIShare\CTXConnector.exe -s
" 2.75.227.16/Citrix/XenApp/auth/login.aspx " -u Login_VSI1 -p Password! -
r "Notepad" -debug
===================================================
\ \ / / ___|_ _|
\ \ / /\___ \| |
\ V / ___) | |
\_/ |____/___|
===================================================
Parsing Parameters
Debug mode Enabled.
List of the parameters:
-s 2.75.227.16/Citrix/XenApp/auth/login.aspx
-u Login_VSI1
-p Password!
-r Notepad
-debug
Arguments Break down:
-s
Arguments Break down:
2.75.227.16/Citrix/XenApp/auth/login.aspx
Arguments Break down:
-u
Arguments Break down:
Login_VSI1
Arguments Break down:
-p
Arguments Break down:
Password!
Arguments Break down:
-r
Arguments Break down:
Notepad
Arguments Break down:
-debug
Starting IE
Entering user
Entering password
Entering Domain
Done with fields
Pressing Login Button
ie.Links.Exists(Find.ById(btnLogin) exists. Trying to click)
done clicking
Waiting for complete
Starting Resoure
Disconnecting
Closing internet explorer
No active test found.
CTXConnector finished.


Your help would be much appreciated.

I am using a Windows 7 SP1 client machine to run the test.

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  • Pekka
  • Pekka's Avatar
09 Jul 2012 08:55 #382 by Pekka
Pekka replied the topic: Re: CTXConnector doesn't "see" IE login window
The same problem appears in our environment also. We managed to fix the problem for the first VDI machine by enabling the Protected Mode = On. When we configure Sessions=2, the first machine logs on just fine and starts the testing routine, but the second session doesn't "see" the Citrix XenDesktop Login Window in Internet Explorer. You can see that both IE sessions have the same setting: Local Intranet, Protected Mode = On. Only the first one works, though.

Why can't we configure two or more sessions? Anybody seen this problem before?

VSI Has encountered an unexpected error and cannot initate a session. Please rev
iew the admin guide at www.loginvsi.com .
Timeout while waiting 30 seconds for document to contain text 'User name: '.
CTXConnector finished.

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09 Jul 2012 09:10 #384 by d.geerlings
d.geerlings replied the topic: Re: CTXConnector doesn't "see" IE login window
I believe both of you are experiencing the same problem. I suggest adding -t1 5 -t2 5 to your command line.

CTXConnector has two additional parameters. T1 and T2.
T1 is the time between the web interface presenting the available resources and CTXConnector trying to start the specified resource. If the parameter is not specified it defaults to 25 seconds.

T2 is the time between the resource being started and CTXConnector trying to log off from the web interface.

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  • Pekka
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09 Jul 2012 09:57 #385 by Pekka
Pekka replied the topic: Re: CTXConnector doesn't "see" IE login window
OK, after watching the procedure for a few times, I realized that the script is not seeing the second logon window because there isn't any.

In the first session, there is a Logon Window for Citrix XenDesktop, and the Launcher machine script inputs the user name LoginVSI1, password and domain correctly.

In the second session, there is no Logon Window anymore, since the user is already authenticated. The launcher machine script sees only the catalog (computer) to which it is authorized to. Launcher wants to input the credentials of LoginVSI2 user, but since LoginVSI1 is already authenticated there is no logon window.

How could this be handled? We cannot change the settings to the whole XenDesktop Server. Can the changes be changed for an individual Catalog, or what? Any help is appreciated.

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23 Jul 2012 20:18 #404 by d.geerlings
d.geerlings replied the topic: Re: CTXConnector doesn't "see" IE login window
Please see my previous post. This is very likely caused by either omitting or using a high T1 or T2 timer as parameter for CTXConnector.

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