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normal Launcher Error - unable to launch any users

  • hto
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02 Dec 2014 23:06 - 02 Dec 2014 23:33 #2275 by hto
hto created the topic: Launcher Error - unable to launch any users
I have an runtime exception error. See attached.

Not sure where to start to debug this issue. Any help would be appreciated.

Edit:
I forgot to mention this is on a Citrix xenapp environment.
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  • j.hsieh
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02 Dec 2014 23:59 #2276 by j.hsieh
j.hsieh replied the topic: Launcher Error - unable to launch any users
Hi hto,

A little looking around, and this seems to point in the direction of the .NET Framework (I am not too certain though). Do you have the .NET 3.5 framework installed?

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  • hto
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03 Dec 2014 00:27 #2277 by hto
hto replied the topic: Launcher Error - unable to launch any users

Do you have the .NET 3.5 framework installed?

Our launcher and server for the management console are running 3.5
The Citrix server is running 4.5

Our network guru suggests it may be connector or receiver compatibility issue. They are ICAConnect 4.1.1.1176 and Citrix Receiver 13.4.25.

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03 Dec 2014 09:35 #2280 by t.willemsen
t.willemsen replied the topic: Launcher Error - unable to launch any users
Hello,

If i am correct we have replied to this issue through email. If this is not the case please let us know

Regards

Tom Willemsen - Support VSI

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  • hto
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03 Dec 2014 23:05 #2281 by hto
hto replied the topic: Launcher Error - unable to launch any users
Resolved.

Indeed something was missing. We reinstalled the Citrix Receiver on our launcher machine and it fixed the problem.

Thank you for your assistance.

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