login vsi company logo login vsi company logo 250x40
header-03.jpg

normal Internet Explorer error

  • Adams
  • Adams's Avatar Topic Author
18 Feb 2015 21:23 #2360 by Adams
Adams created the topic: Internet Explorer error
Hello,

I am getting an error when on some VM's when running the workload. I've attached the screenshot so hopefully you will be able to help me. This is happening even when I run only 5 systems. Sometimes one VM will show this message.

Thanks.
Attachments:

Please Log in to join the conversation.

  • j.hsieh
  • j.hsieh's Avatar
18 Feb 2015 21:52 #2361 by j.hsieh
j.hsieh replied the topic: Internet Explorer error
Hi Adam,

This can be caused by many things, one of them could be that HTML5 is not supported by your IE version. What version of IE are you running on your target machines?


Also, if you go to the LoginVSI Management Console -> Settings and scroll down. You will see two options here `IE version` and `IE video option`. Can you manually input the version and change the video option to `Flash`? Try running a test after this.

Please Log in to join the conversation.

  • Adams
  • Adams's Avatar Topic Author
19 Feb 2015 10:33 #2362 by Adams
Adams replied the topic: Internet Explorer error
Hello,

I am running IE 11. I did set the IE version within the console and tried both video options, but neither made any difference.

Is there are way for me to test this within my windows VM without going through the test scenarios? I could copy something from the VSI login share if I knew what to copy and try and open.

Thanks.

Please Log in to join the conversation.

More
19 Feb 2015 13:32 #2363 by o.bouhaj
o.bouhaj replied the topic: Internet Explorer error
Adams,

In a user session browse to the current VSIshare\_VSI_Websites\Player\480p\HTML
and try to open the type of HTML file required, e.g. FLASH, HTML(5) or Auto.

This will make it easier to reproduce and pinpoint issues.

We seen several working solutions for IE11 when it crashes during a load run test.
Let me know if you need a plan of approach.

Please Log in to join the conversation.

  • Adams
  • Adams's Avatar Topic Author
19 Feb 2015 15:45 #2368 by Adams
Adams replied the topic: Internet Explorer error
Hello,

I would welcome any suggestions on how to make IE 11 work consistently. So please let me know about a "plan". I did launch the player from a desktop VM that connected to without the test. It will play the HTLML(5), but not the flash. I have set the test console to use HTML5.

Thanks.

Please Log in to join the conversation.

More
21 Feb 2015 00:53 #2376 by d.geerlings
d.geerlings replied the topic: Internet Explorer error
Tony,

Can you try and replace \\server\VSIshare\_VSI_websites\player\480p\html\VideoJS with the contents of upload.loginvsi.com/Support/Dec14/VideoJS.zip
Also replace any other instances that you have (240p, 320p, etc). If that does not resolve your issue, then look into downgrading to Internet Explorer 10. See connect.microsoft.com/IE/feedback/detail...6/ie11-crash-on-exit

Please Log in to join the conversation.

  • Adams
  • Adams's Avatar Topic Author
21 Feb 2015 17:31 #2379 by Adams
Adams replied the topic: Internet Explorer error
Hello,

Just wanted to let you know the outcome. I replaced the VideoJS contents and that did not make any difference. Next I downgraded to IE 9 and now the testing completes.

Thank you for your help.

Tony

Please Log in to join the conversation.

What our customers are saying

Tony Reynolds - 23Technology

"As a cloud and virtualisation consultancy, 23Technology use Login VSI to prove the scalability of our paper designs for our customers. It has become an important part of our assurance process. In one instance, it helped us to successfully complete a project by showing that, with correctly configured anti-virus, the designed solution scaled to meet our client’s needs."

Tony Reynolds, Technical Director at 23Technology


Bill Galloway - Pivot3

“The labs at Pivot3 have hundreds of machines. A portion of those are running different Login VSI configurations so we can be constantly configuring with different hardware to see how that affects desktops. Then we tweak the RAM and CPU, and tune so we know how many users we can support.”

Bill Galloway, Founder and CTO at Pivot3


Keith Hageman - Micron

"When I joined Micron in June 2014, the first thing I did is find out if we have a copy of Login VSI and if we could run a 1000 user test case instance (which we could). We use Login VSI to run tests for customers and for case studies and I really have loved Login VSI for the last 3 or 4 years.”

Keith Hageman, Senior Solutions Architect at Micron Technology

Login VSI, Inc.

300 Tradecenter

Suite 3460
Woburn, MA 01801

Phone: +1 844 828 3693

Login VSI B.V.

De Entree 85
1101 BH Amsterdam
The Netherlands

Phone: +31 20 705 1200