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IE error - VSI Timer: timeout reached starting the notepad document.

  • duvanni
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05 Mar 2015 16:32 #2395 by duvanni
I am seeing this error on Internet Explorer 11 on a few VDI sessions: VSI Timer: timeout reached starting the notepad document.
Any idea what could be causing this?
Thanks

IE version: 11.0.9600.17633
Login VSI 4.1.2.1205
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09 Mar 2015 01:13 #2396 by j.hsieh
Hi Duvanni,

Sorry about the slow response. Have you looked at your data in the analyzer? Have you reached VSIMax in that particular test?

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  • duvanni
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09 Mar 2015 16:00 #2397 by duvanni
VSImax wasn't reached during that particular test and server CPU and storage don't appear to be completely stressed. I don't see any red flags in the data analyzer.

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09 Mar 2015 22:08 #2398 by j.hsieh
Contacting through email.

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  • bear_hugm
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12 Mar 2015 12:22 #2401 by bear_hugm
Greetings,
I received the same error message on my tests this morning. Is there a fix for this?

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12 Mar 2015 16:08 #2402 by j.hsieh
Hi Bear,

This can indicate that your environment has become saturated with too many users. Have you hit VSIMax on this test?

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  • bear_hugm
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12 Mar 2015 16:13 #2403 by bear_hugm
Thank you. How can I find this out if I hit the max?

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12 Mar 2015 16:28 #2404 by j.hsieh
Hi Bear,

Please take a look at the documentation here ( www.loginvsi.com/documentation/Managemen...Green_Ribbon_Buttons ). It will explain how to find the Analyzer tab.

This one will explain what you are looking at: www.loginvsi.com/documentation/Login_VSI...lyzing_Results_4.0.x

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  • bear_hugm
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12 Mar 2015 17:52 #2405 by bear_hugm
thank you for the infromation.
Would reaching the VSI Max mean we need to add more resources to the testing environment? (CPU, MEM etc..)

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24 Mar 2015 11:04 #2406 by o.bouhaj
Bear, that depends.
When testing did you see one of those resources being 'pegged' or fully utilized?
For example, on the hypervisor level/resources - one can find interesting info about resources and constrains during a test run.

We have some articles on how to analyze the captured results from a LoginVSI test run.
Let me know if you need any further help or have questions open.

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