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normal Timeout Reached Pressing File-Open

  • bear_hugm
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09 Jul 2015 16:23 #2566 by bear_hugm
bear_hugm created the topic: Timeout Reached Pressing File-Open
I am testing with Login VSI 4.1. I am getting many stuck sessions (up to 40) with the error Timeout Reached File-Open. Do we have any idea what causes these timeouts?

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  • j.hsieh
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09 Jul 2015 17:18 #2567 by j.hsieh
j.hsieh replied the topic: Timeout Reached Pressing File-Open
Hi Bear_hugm,

Usually reaching timer timeouts indicated that there is server saturation. Can you zip up and send over the logfiles for the test over to the support email? These are located in \\server\VSIshare\_VSI_logfiles\<testname>

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