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Cannot get LoginVSI working with SF 3.0

  • heni
  • heni's Avatar Topic Author
14 Sep 2015 15:32 #2612

Hello

I have LoginVSI Express 4.1.4.2 and Citrix XenApp 7.6.3 with Citrix Storefront 3.0 and a Loadbalancer using Netscaler.
All Server running Windows Server 2008R2 SP1 with Hotfix Last week.
If I try to get the resource for a user with the SFConnect.exe command line, I get this Error:
Error gathering resources
Error authenticating: wrong username and password.

With the same username and password I am able to login and start a Desktop
What I am doing wrong?

I try different commands:

Netscaler LoadBalancer Addresse:
sfconnect.exe /url ctxsf7.domainname.local/Citrix/Store /user username /password Password /getresources

Storefront direct:
sfconnect.exe /url servername.domainname.local/Citrix/Store /user username /password Password /getresources

With DomainName

Netscaler LoadBalancer Addresse:
sfconnect.exe /url ctxsf7.domainname.local/Citrix/Store /user domain\username /password Password /getresources

Storefront direct:
sfconnect.exe /url servername.domainname.local/Citrix/Store /user doamin\username /password Password /getresources


Everytime I get the same response
[Date Time] Connecting to URL ctxsf7.domainname.local/Citrix/Store #depending on which Address I try this is used
[Date Time] got "unauthorizied" response, trying to authenticate
[Date Time] Getting token for ctxsf7.domainname.local/Citrix/Store/resource/v2
[Date Time] Getting token for ctxsf7.domainname.local/Citrix/Authentication/auth/v1/token
[Date Time] Using protocol ExplicitForms
[Date Time] Authenticationg user credentials
Error gathering resources
Error authenticating: wrong username or password

When I run the /getprotocols
I get:

[Date Time] Connecting to URL ctxsf7.domainname.local/Citrix/Store #depending on which Address I try this is used
[Date Time] got "unauthorizied" response, trying to authenticate
[Date Time] Getting token for ctxsf7.domainname.local/Citrix/Store/resource/v2
[Date Time] Getting token for ctxsf7.domainname.local/Citrix/Authentication/auth/v1/token

Header Script

Valid Protocols for this StoreFront site:
CitrixFederation
ExplicitForms
Error gathering resources
Error authenticating: wrong username or password

What else can I do?
Can you confirm LoginVSI is working with SF 3.0?

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  • gellerth
  • gellerth's Avatar
17 Sep 2015 06:48 #2613

Hello,

i think when you work with Netscaler you must use a powershell script from Citrix.

blogs.citrix.com/2014/06/12/scripting-up...ted-with-storefront/

The Command line for Connection:
powershell -ExecutionPolicy ByPass -File {VSISHARE}\_VSI_Binaries\Connectors\SFLauncher.ps1 -SiteURL "https://yoursite" -UserName {CSV_User} -Password {CSV_Password} -resource "your resource"

Greetings
Heiko

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More
17 Sep 2015 06:53 #2614

Hello Heni,

Heiko / Gellerth is correct please try the solution Citrix has provided when using Citrix Netscaler.

Jordi

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  • heni
  • heni's Avatar Topic Author
25 Sep 2015 06:42 #2624

Hello Gellerth / Heiko,
Hello Jordi,

thank you for your help, I was able to login.

heni

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