login vsi company logo login vsi company logo 250x40
header-04.jpg

Login VSI Management console won't start (V4.0.9.318)

  • 's Avatar Topic Author
29 Oct 2015 08:04 - 29 Oct 2015 08:06 #2660 by
I've got a problem starting the Management Console when using it from start menu Windows 2012 R2.
When i start the application the process appears as a Background process.
When i start the shortcut from the share it starts without any problem.
Can you tell me if this is a bug, or that i have to adjust something to get this working from start menu?
I've attached a document with the issue i have starting Management Console 4.0.9.318

Please Log in to join the conversation.

More
29 Oct 2015 08:23 #2661 by j.volkers
Hello Houben,

I'm not aware of a bug with the Start Menu icons.

To fix this you can copy the shortcuts from the VSIshare to C:\Users\%username%\AppData\Roaming\Microsoft\Windows\Start Menu\Login VSI

Jordi

Please Log in to join the conversation.

  • 's Avatar Topic Author
29 Oct 2015 08:28 #2662 by
Thanks for the quick reply on my issue! I've already tried to copy the shortcut from the vsishare to the Start Menu\Login VSI location. Same problem still exists..

Thanks
Best regards,
Dean

Please Log in to join the conversation.

More
29 Oct 2015 08:55 #2663 by j.volkers
Is it possible the VSIshare shortcuts have the "Run as administrator" option enabled? If you would copy the shortcuts that setting isn't propagated.

Please Log in to join the conversation.

  • 's Avatar Topic Author
29 Oct 2015 09:01 #2664 by
The "run as administrator" option is not enabled on both shortcuts.

Please Log in to join the conversation.

More
29 Oct 2015 10:27 #2665 by j.volkers
Hey Dean,

I can't think of anything else right now.
If you would like we can schedule a GoToMeeting call so we can look into this together.

Please Log in to join the conversation.

Start Delivering the Best End User Experience Today

Request a Demo

Login VSI, Inc.

3945 Freedom Circle
Suite 670
Santa Clara, CA 95054

Phone: +1 408 899 7418

300 Tradecenter
Suite 3460
Woburn, MA 01801

Phone: +1 408 899 7418

Login VSI B.V.

De Entree 85
1101 BH Amsterdam
The Netherlands

Phone: +31 20 705 1200