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normal Stuck at Licence file dialogue

  • Clifford
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21 Dec 2015 13:10 #2684 by Clifford
Clifford created the topic: Stuck at Licence file dialogue
Help!

Steps:
Installed 4.14 okay
Run Management console
Specify .lic file
File gets saved to \\server\VSI\_VSI_Configuration
Click save and I keep getting same dialogue back (see pic)

Thanks.
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21 Dec 2015 13:23 #2685 by j.volkers
j.volkers replied the topic: Stuck at Licence file dialogue
Hello Clifford,

Can you copy the license file to another location, then remove it from _VSI_Configuration. Then try applying the license again.

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  • Clifford
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21 Dec 2015 13:34 #2686 by Clifford
Clifford replied the topic: Stuck at Licence file dialogue
Same result -

Removed lic from \_VSI_Configuration and moved source .lic file to another location.

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21 Dec 2015 13:38 #2687 by j.volkers
j.volkers replied the topic: Stuck at Licence file dialogue
Hi could you please send me the e-mail address mentioned in the license file?

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  • Clifford
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21 Dec 2015 13:48 - 21 Dec 2015 13:57 #2688 by Clifford
Clifford replied the topic: Stuck at Licence file dialogue
<removed>

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  • Clifford
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21 Dec 2015 13:55 #2689 by Clifford
Clifford replied the topic: Stuck at Licence file dialogue
btw, this is not the contact for VSI related comms now. Can you clear the address once you've made a note. Don't want that left public.

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21 Dec 2015 13:59 #2690 by j.volkers
j.volkers replied the topic: Stuck at Licence file dialogue
Thanks for your reply, can you e-mail us the license file to support@loginvsi.com?
If necessary we can setup a quick call.

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