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Stuck at Licence file dialogue

  • Clifford
  • Clifford's Avatar Topic Author
21 Dec 2015 13:10 #2684

Help!

Steps:
Installed 4.14 okay
Run Management console
Specify .lic file
File gets saved to \\server\VSI\_VSI_Configuration
Click save and I keep getting same dialogue back (see pic)

Thanks.

Attachments:

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21 Dec 2015 13:23 #2685

Hello Clifford,

Can you copy the license file to another location, then remove it from _VSI_Configuration. Then try applying the license again.

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  • Clifford
  • Clifford's Avatar Topic Author
21 Dec 2015 13:34 #2686

Same result -

Removed lic from \_VSI_Configuration and moved source .lic file to another location.

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21 Dec 2015 13:38 #2687

Hi could you please send me the e-mail address mentioned in the license file?

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  • Clifford
  • Clifford's Avatar Topic Author
21 Dec 2015 13:48 #2688

<removed>

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  • Clifford
  • Clifford's Avatar Topic Author
21 Dec 2015 13:55 #2689

btw, this is not the contact for VSI related comms now. Can you clear the address once you've made a note. Don't want that left public.

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21 Dec 2015 13:59 #2690

Thanks for your reply, can you e-mail us the license file to This email address is being protected from spambots. You need JavaScript enabled to view it.?
If necessary we can setup a quick call.

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