login vsi company logo login vsi company logo 250x40

Lotus Notes

  • Bean8320
  • Bean8320's Avatar Topic Author
17 May 2016 17:09 #2818

I receive error when migrating Notes data with the Notes Migrator admin batch migration process:

"ERROR: [4618-33-102-00004103] Unable to open NSF file 'cn=SERVERNAME/o=XXX/c=YY!!mail/SERVERNAME/username.nsf'"
where SERVERNAME = the mail server name containing the user's mailbox.
What should I do for the problem?

Please Log in to join the conversation.

17 May 2016 18:20 #2819


I got this directly from a Dell KB article:

the tool is not able to see/read the nsf file for the user. The most common reason for this is that the TSV file generated by the Directory Export contains the incorrect information.

Verify that the nsf file is present in the path specified. The TSV file row for that particular user can be edited to enter the correct path to the mail file, and then attempt the migration again.

In most cases, the mailserver name is incorrect, and changing this value to reflect the correct mailserver that contains the NSF file should resolve the issue.


Please Log in to join the conversation.

Start Delivering the Best End User Experience Today

Request a Demo

Login VSI, Inc.

3945 Freedom Circle
Suite 670
Santa Clara, CA 95054

Phone: +1 408 899 7418

Login VSI B.V.

De Entree 85
1101 BH Amsterdam
The Netherlands

Phone: +31 20 705 1200