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Active Sessions not launching

  • dek
  • dek's Avatar Topic Author
27 May 2016 17:23 #2842 by dek
Hi All,

After referring to the existing posts on 'active sessions not launching'.

We tried a few workarounds and found that there is no 'RUNTIME' folder in the VSI folder in %tmp%

We are running vsi 4.x against Xen 7.6 (hosted apps), the active sessions is not launching.

Can anyone please suggest ?

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27 May 2016 18:33 #2843 by j.kennedy
Hello there,

Have you already checked out this blog post?
www.loginvsi.com/blog/314-troubleshootin...ren-t-doing-anything
If so, we'll need to get some more information from you.

Josh

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  • dek
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29 May 2016 06:18 #2844 by dek
Hi Kennedy,

Yes I did refer to the link you have posted, in the post a line is mentioned below
"Copies all the files from the \\VSIshare\_VSI_Binaries\Target folder to the %tmp%\VSI\Runtime folder"

So in all the launchers when I go to %tmp%\VSI\ .. I dont get to see the RUNTIME folder.
We have 20 HSDs and launching 20 launchers with ~400 users, the launchers launch and keeps going to 200+ but we do not see even one active launch coming through, not sure where we are missing what ?

Can anyone please guide us through, please let me know if any specific log file is required

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  • dek
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30 May 2016 09:48 #2847 by dek
Thank you all.

I went through these videos in the below link
www.loginvsi.com/documentation/Getting_started

And somewhere in the video it mentioned to add the "loginvsi" group to the loginvsi-share that was not added in the setup. After adding the loginvsi group to the loginvsi share, my active sessions started launching

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30 May 2016 09:53 #2849 by j.volkers
Hello Dek,

Glad to here session become active now. Just to mention:

"Copies all the files from the \\VSIshare\_VSI_Binaries\Target folder to the %tmp%\VSI\Runtime folder"
Is happening in the target sessions and not on the launcher, that is why uou will not find that folder in the launcher machine.

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