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sticky Known issues in Login VSI 4.x

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27 May 2013 13:38 - 08 Oct 2013 20:56 #1053 by o.bouhaj
o.bouhaj created the topic: Known issues in Login VSI 4.x
This is a listing of some of the known issues for Login VSI 4.x

Version 4.0.2 Express

- The MMC (workload/settings>logoff sessions at) will show “Logoff sessions at=segment”
1 This can safely be ignored. The .ini file contains the right value, which is “Logoff sessions at=timer”

- The Profilecreate mode has three current issues
1 Profilecreate does not auto fill the testname
2 A typo in the workload that caused the workload not to finish, updated version can be found here; download-link
3 If one selected the create profile mode, the MMC will only show “CreateProfile” as selected workload, instead of the default Medium workload. Delete the following file (browse to); \\<host>\vsishare\_vsi_configuration\_currenttest\global.ini and restart the MMC

Version 4.0.3 Express

- If the Session Monitor is running on the VSI-share (Windows Server) you should be able to start a test. However, it can happen that it already created a test file because of a previous test. ‘Could not start the test: An active test is running’?

1 Then make sure there is no !!!_Example.IsActivetest or .Preptest file exists in the root of your VSIshare, if one exists delete it and you will be able to start a new test.

- If the test environment is configured with “Microsoft Office 2003 Japanese” the VSI Notepad ‘File Open’ action ‘hangs’ and will not be measured but the workload continues

1 Then make sure that you select Office 2007 in the VSI Management Console under the Workload/Settings option. This will ensure that the ‘File Open’ action will be measured for the workloads.

Version 4.0.3 PRO

- If the Session Monitor is running on the VSI-share (Windows Server) you should be able to start a test. However, it can happen that it already created a test file because of a previous test. ‘Could not start the test: An active test is running’?

1 Then make sure there is no !!!_Example.IsActivetest or .Preptest file exists in the root of your VSIshare, if one exists delete it and you will be able to start a new test.

- If the test environment is configured with “Microsoft Office 2003 Japanese” the VSI Notepad ‘File Open’ action ‘hangs’ and will not be measured but the workload continues

1 Then make sure that you select Office 2007 in the VSI Management Console under the Workload/Settings option. This will ensure that the ‘File Open’ action will be measured for the workloads.

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08 Oct 2013 15:52 - 03 Nov 2014 13:12 #1445 by o.bouhaj
o.bouhaj replied the topic: Known issues in Login VSI 4.x
This is a listing of some of the known issues for Login VSI 4.x and Office versions

Office 2003

Make sure that SP3 is installed
Office 2003 will need the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats installed

Office 2010 and 2013 in Foreign Languages

Make sure that the print-sequences in the Management Console/Workload/settings options are correct.

By for example opening a Word document and hit [alt] and find out what the exact sequence is to print a document.
default English is; [altdown] fpp [altup]
for Dutch for example this is; [altdown] bkk [altup]

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03 Nov 2014 13:11 #2236 by o.bouhaj
o.bouhaj replied the topic: Known issues in Login VSI 4.x
Display size in Storefront is not working properly

We've created a solution for the resolution issue. Please download this version: here
and unpack it to \\VSIshare\_VSI_Binaries\Connectors\
Add /display absolute /displayabsolute 800x600 to the command line. Feel free to change the resolution.

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17 Nov 2014 17:06 #2252 by o.bouhaj
o.bouhaj replied the topic: Known issues in Login VSI 4.x
DDC, Direct Desktop Connector (ConsoleConnector) is not working properly in Login VSI 4.1.1

We've created a solution for the issue.
Please download this version of DDC: here
Delete the current files in: VSIshare\_VSI_Binaries\Connectors\ConsoleConnector\*
Unpack it to: VSIshare\_VSI_Binaries\Connectors\ConsoleConnector\*

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Sajad Shah - Cancer Research

"Login VSI has empowered us to make more informed decisions on releasing a new vDisk which we now do on a monthly basis. We have found that Login VSI tests can also flag other issues in our environment that may not be picked up by our standard User Testing which allows us to either make the appropriate changes to the vDisk or workload script adjustments to run successful tests. This has given us peace of mind and allows us to release VDI’s with confidence."

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