login vsi company logo login vsi company logo 250x40
header-01.jpg

normal Some sessions in Medium workload on Xenapp fail because Acrobat timeout

  • 's Avatar Topic Author
06 Jun 2013 21:31 #1095 by
created the topic: Some sessions in Medium workload on Xenapp fail because Acrobat timeout
Xenapp with Xenapp connector
Launcher Windows 7
Xenapp application 2008 R2 Server Desktop
Medium workload
25 Sessions, for 600 Seconds

Steps to reproduce
Direct Xenapp connections using icaconnect
Test setup with 1 launcher 25 sessions for 600 seconds

Expected results
All sessions workloads should complete successfully

Actual results
One session did timed out with Doro PDF writer and Adobe Acrobat

For more information see attached Log files and screenshots

Please Log in to join the conversation.

More
07 Jun 2013 13:05 #1102 by m.plettenberg
m.plettenberg replied the topic: Some sessions in Medium workload on Xenapp fail because Acrobat timeout
Hi Msturtz,

When you repeat the test, do you see the same issue and if yes; is this always the same user ?

Regards,
Mark

Please Log in to join the conversation.

  • 's Avatar Topic Author
13 Jun 2013 22:20 #1141 by
replied the topic: Some sessions in Medium workload on Xenapp fail because Acrobat timeout
Hello
It is not the same user, every time it is a different user
The light workload seem to be working correctly
The issue is with the medium workload
The automation the medium workload is driving is not very robust
We are paying for LoginVSI Pro
This is block us from running our test
We need this resolved ASAP
Thank you very much for your time

Please Log in to join the conversation.

More
14 Jun 2013 06:36 #1146 by m.plettenberg
m.plettenberg replied the topic: Some sessions in Medium workload on Xenapp fail because Acrobat timeout
Hi,

I will ask a member of the support team to contact you later today to check/resolve via a gotomeeting.

Regards,
Mark

Please Log in to join the conversation.

What our customers are saying

Bill Kleyman - MTM Technologies

"From the engineering perspective and from the architecture perspective, we absolutely love the technology behind Login VSI. We actually use Login VSI as a pro-active tool to help our customers understand the dynamic nature of a datacenter and the business."

Bill Kleyman, VP of Strategy and Innovation at MTM Technologies


Eduardo Molina - RoundTower Technologies

"Login VSI support is fantastic. I had one issue, things were not working. I sent an email, got a call the next morning and the guy knew exactly what I was talking about and we just solved the issue in less than an hour. And that was one thing that was really, really great, the support that we get from Login VSI is fantastic."

Eduardo Molina, Virtualization and Cloud Architect at RoundTower Technologies


Shaun Donaldson - Bitdefender

"As a software vendor, the reason that we became a Login VSI customer is that we wanted to see how we compared to our competitors. After talking to VMware and Citrix about how they test their products, it became clear to me that we needed to follow our strategic partners and be able to show how our product compares favorably to our competitors. We just completed a round of tests using Login VSI and you will see white papers showing performance data."

Shaun Donaldson, Alliances Director at Bitdefender

Login VSI, Inc.

300 Tradecenter

Suite 3460
Woburn, MA 01801

Phone: +1 844 828 3693

Login VSI B.V.

De Entree 85
1101 BH Amsterdam
The Netherlands

Phone: +31 20 705 1200