login vsi company logo login vsi company logo 250x40
header-02.jpg

Freemind + Doro PDF Writer Problem cause session stuck

  • je151
  • je151's Avatar Topic Author
27 Jun 2013 14:22 #1234

Hi
I am using the medium workload for the tests, but at segment 3 and 65% it stops when the print operation, for Doro PDF Writer, in Freemind is started. When the print dialog pops up (a java window) the Doro PDF Writer is selected and nothing happens (see attached file).
I think the problem is caused of differend language settings. Login VSI language is english (workload language is set to "de"), virtual desktop and programs are german.
I clicked the OK-button in the java window to open the doro program, but after that nothing was changed and the session is still stuck at 65%.

If the printer icon in freemind is clicked, then Doro opens directly (because it is the default printer) without the java window.

Lines of code from medium workload file where I think the problem comes from:

# Print
App_Focus("Freemind1", "Title", "UserMindmap.mm")
PDF_Print("PDFWriter", "Doro PDF Writer", "%VSI_Userhome%\Output\Freemind1Print.pdf", "UserMindmap.mm")

Is there something wrong with the parameter values, for example "PDFWriter"?


One other thing, after the Login VSI installation the file LanguageSettings.csv content was

ID,EN,NL,DE,JP
Outlook,Inbox,Postvak IN,DE,受信トレイ
OutlookMessage,Message (HTML),Bericht (HTML),DE,メッセージ
Print,Print,Afdrukken,DE,印刷
Open,Open,Openen,DE,開く
Notepad,Notepad,Notepad,Notepad,Notepad
ExcelGoto,Go To,Ga naar,DE,ジャンプ

and I changed the "DE" parts into

ID,EN,NL,DE,JP
Outlook,Inbox,Postvak IN,Posteingang,受信トレイ
OutlookMessage,Message (HTML),Bericht (HTML),Nachricht (HTML),メッセージ
Print,Print,Afdrukken,Drucken,印刷
Open,Open,Openen,Öffnen,開く
Notepad,Notepad,Notepad,Notepad,Notepad
ExcelGoto,Go To,Ga naar,Gehe zu,ジャンプ

maybe the problem lies here.

Attachments:

Please Log in to join the conversation.

More
04 Jul 2013 13:04 #1252

Hi je151,

Sorry for our late response.

Which version of Office is used in this environment?

Thanks,

Omar

Please Log in to join the conversation.

  • je151
  • je151's Avatar Topic Author
04 Jul 2013 14:26 #1255

Hi Omar

I am using Office 2010 professional plus(german version) and in the workload setting I set "Microsoft Office Print Sequence" to {altdown}duuu{altup} and "workload language" to "de". My environment is completely working in german. I assume that the print sequence is not starting properly or wrong (maybe it has something to do with java language settings).

Please Log in to join the conversation.

More
04 Jul 2013 14:33 #1257

Hi je151,

I just tested DE-OS/DE-OFFICE, VSI-PRO-4.0.0 and it completed without errors.
Is it possible that you show me the environment and troubleshoot this together?

Thanks,

Omar

Please Log in to join the conversation.

  • je151
  • je151's Avatar Topic Author
05 Jul 2013 07:29 #1261

Hi Omar

I appreciate your help, but my Login VSI Express license is running out tommorrow. I fixed this issue by changing VSIshare\_VSI_Configuration\_CurrentTest\Global.ini -> PDFPrinting=0. The environment I am using is an prebuild image and I think somewhere was made a (few) configuration(s) so this is not working properly, because a few days ago, I made a reinstallation of Login VSI and the target environment and saw that the target setup had a few errors (had something to do with the java installation).

Thank you for taking time to help with my problems.

je151

Please Log in to join the conversation.

More
05 Jul 2013 09:36 #1262

Hi je151,

your welcome. i doubt that the target setup can cause issues like the ones you described. note; a renewal of express versions are allowed.

Thanks,

Omar

Please Log in to join the conversation.

Start Delivering the Best End User Experience Today

Request a Demo

Login VSI, Inc.

3945 Freedom Circle
Suite 670
Santa Clara, CA 95054

Phone: +1 408 899 7418

Login VSI B.V.

De Entree 85
1101 BH Amsterdam
The Netherlands

Phone: +31 20 705 1200