login vsi company logo login vsi company logo 250x40
header-03.jpg

normal VSI.exe missing from VSIshare in new installation of LoginVSI 4.0.2

  • andy.simpson
  • andy.simpson's Avatar Topic Author
10 Jul 2013 20:27 #1273 by andy.simpson
andy.simpson created the topic: VSI.exe missing from VSIshare in new installation of LoginVSI 4.0.2
Hi there,

I am attemping to use LoginVSI to create load on a XenApp 6.5 server that starts refusing connections after ~20 users have connected. The aim is that we can then perform a CDF trace and forward this to Citrix Support.

I have installed VSIshare and a separate Launcher on the Windows Server 2008 R2 SP1 platform.

When the launcher logs into the target, Logon.cmd fails when it attemps to call VSI.exe. The error message is that C:\Users\LoginVSI1\AppData\Local\Temp\VSI\RunTime\VSI.exe cannot be found.

The file VSI.exe cannot be found inside the VSIshare (C:\VSIshare\_VSI_Binaries\Target). We have tried re-installing LoginVSI on different hosts with the same result.

Many Thanks,
Andy

Please Log in to join the conversation.

More
10 Jul 2013 20:53 #1274 by d.geerlings
d.geerlings replied the topic: VSI.exe missing from VSIshare in new installation of LoginVSI 4.0.2
Hello Rob,

Can you please share the installation log? The log file can be found in %temp%\vsi\log\VSI_Installer.log on the machine where you performed the installation.

You can contact us by email if you do not feel comfortable sharing the log publicly.

Please Log in to join the conversation.

  • andy.simpson
  • andy.simpson's Avatar Topic Author
10 Jul 2013 23:36 #1275 by andy.simpson
andy.simpson replied the topic: VSI.exe missing from VSIshare in new installation of LoginVSI 4.0.2
Hi Dennis,

Here is the install log from the install attempt on a different host. This log file is 9 MB.

I can send the install log from the first attempt to run the product. As this file is 39 MB I will attach it in a separate reply.


Regards,
Andy

Please Log in to join the conversation.

  • andy.simpson
  • andy.simpson's Avatar Topic Author
10 Jul 2013 23:39 #1276 by andy.simpson
andy.simpson replied the topic: VSI.exe missing from VSIshare in new installation of LoginVSI 4.0.2
Here is the first log file (~39MB)

Regards,
Andy

Please Log in to join the conversation.

More
11 Jul 2013 01:41 #1277 by d.geerlings
d.geerlings replied the topic: VSI.exe missing from VSIshare in new installation of LoginVSI 4.0.2
This issue is being handled by email. I will update this thread with the cause and solution.

Please Log in to join the conversation.

More
15 Jul 2013 17:01 #1286 by d.geerlings
d.geerlings replied the topic: VSI.exe missing from VSIshare in new installation of LoginVSI 4.0.2
This issue has been resolved. It was caused by an anti-virus solution removing the VSI executable from the embedded ZIP archive before the installation even started.

Please Log in to join the conversation.

What our customers are saying

Manoj Doshi - Aetna

"Login VSI gives you a true picture of performance in your environment, whether you’ve built it right or need to make changes. When you don’t have room for mistakes, Login VSI provides you with the confidence and assurance that the environment is going to work."

Manoj Doshi, Director - Client Technology Innovation at Aetna


Sajad Shah - Cancer Research

"Login VSI has empowered us to make more informed decisions on releasing a new vDisk which we now do on a monthly basis. We have found that Login VSI tests can also flag other issues in our environment that may not be picked up by our standard User Testing which allows us to either make the appropriate changes to the vDisk or workload script adjustments to run successful tests. This has given us peace of mind and allows us to release VDI’s with confidence."

Sajad Shah, Senior Technical Analyst at Cancer Research UK


Todd Mace - PernixData

"Login VSI has been a great partner for us. Customers use PernixData with Login VSI to help validate their user experience. Login VSI helps to see what their performance bottlenecks are and our software helps to mediate some of that. Login VSI has been a kind of defacto standard to be able to help that validation and help the customer to be able to come up with a solution to fix it."

Todd Mace, Product Manager at PernixData

Login VSI, Inc.

300 Tradecenter

Suite 3460
Woburn, MA 01801

Phone: +1 844 828 3693

Login VSI B.V.

De Entree 85
1101 BH Amsterdam
The Netherlands

Phone: +31 20 705 1200