login vsi company logo login vsi company logo 250x40
header-05.jpg

normal Login VSI Fatal Error

  • wojerclark
  • wojerclark's Avatar Topic Author
18 Jul 2013 23:43 #1301 by wojerclark
wojerclark created the topic: Login VSI Fatal Error
I have recently started to get a error on heavy workload tests during the section 4 – relax portion of the test. It seems to be random and not happening on all desktops. It started with “The window IE5 did not appear quitting workload. VSI will stop executing”. The IE windows stays open and CPU starts to spike. I tried to address it by adding an “App_Focus” and “App_Close to that section in the workload. But I am still getting the same thing. I am attaching the debug logs and a screen capture form my last run. Any idea what would be causing this?
Attachments:

Please Log in to join the conversation.

More
19 Jul 2013 07:39 #1302 by o.bouhaj
o.bouhaj replied the topic: Login VSI Fatal Error
Hi Wojer,

I will contact you via email.

Please Log in to join the conversation.

  • wojerclark
  • wojerclark's Avatar Topic Author
19 Jul 2013 17:09 #1306 by wojerclark
wojerclark replied the topic: Login VSI Fatal Error
After making the changes in the workload to close the app I am now getting the error on almost every desktop and on more than just the web game section. I will reply to your email with the original logs plus the ones from the last run.

Please Log in to join the conversation.

  • wojerclark
  • wojerclark's Avatar Topic Author
19 Jul 2013 21:03 #1308 by wojerclark
wojerclark replied the topic: Login VSI Fatal Error
Update: I went back to the original un-modified VSI Heavy workload and I'm still getting random "Fatal Error" during "IE5" section of the loop.

Please Log in to join the conversation.

More
23 Jul 2013 11:19 #1310 by o.bouhaj
o.bouhaj replied the topic: Login VSI Fatal Error
Wojer,

Can you send us the logfiles (via email) please?

Omar

Please Log in to join the conversation.

  • wojerclark
  • wojerclark's Avatar Topic Author
23 Jul 2013 16:47 #1313 by wojerclark
wojerclark replied the topic: Login VSI Fatal Error
Omar, I replied to your email on 7/19 with the logfiles. I will re send them.

Please Log in to join the conversation.

  • gadvdi
  • gadvdi's Avatar
07 Jan 2014 22:05 #1572 by gadvdi
gadvdi replied the topic: Login VSI Fatal Error
Has there been any resolution to this issue? I am seeing this on VSI 4.0.8 running on Windows 8.1.

Please Log in to join the conversation.

  • gadvdi
  • gadvdi's Avatar
07 Jan 2014 22:14 #1573 by gadvdi
gadvdi replied the topic: Login VSI Fatal Error
I should add, this is happening on about 10% of sessions

Please Log in to join the conversation.

More
07 Jan 2014 22:18 #1574 by d.geerlings
d.geerlings replied the topic: Login VSI Fatal Error
I believe this had something to do with flash redirection. What platform are you running tests on?

Please Log in to join the conversation.

  • gadvdi
  • gadvdi's Avatar
08 Jan 2014 05:57 #1578 by gadvdi
gadvdi replied the topic: Login VSI Fatal Error
ESX 5.5 and Hyperv 2012 R2. Right now the problem is just on ESX. The desktops are Windows 8.1 32-bit. The broker is XenDesktop 7.1 using PVS 7.1

Please Log in to join the conversation.

  • wojerclark
  • wojerclark's Avatar Topic Author
25 Jul 2014 21:35 #2091 by wojerclark
wojerclark replied the topic: Login VSI Fatal Error
Started using Hyper-V 2012 R2 and I'm having the same problems again. You had said in one of your post that you think it might have something to do with Flash redirection. Can you explain more about that? I have upgraded the Flash to the most recent, rev 14.

Please Log in to join the conversation.

More
11 Aug 2014 07:53 #2108 by o.bouhaj
o.bouhaj replied the topic: Login VSI Fatal Error
Hi,

In Server test environments, the requirement is at least to have the following role configured/installed:

- "Desktop Experience"

and in 2012R2 IE11 is setup by default. Therefore it may occur that the new IE feature can cause an issue too. Check out: www.loginvsi.com/documentation/Frequentl...Internet_Explorer_11

Let us know if this solves your Flash issue.

Please Log in to join the conversation.

What our customers are saying

Paul Bray - Computacenter

"We needed a robust method of evaluating multiple different platforms in a systematic and consistent manner. We chose Login VSI as it is the best of breed and met all of our requirements. Login VSI helps us to address one key aim - How can we exploit new technologies to deliver the best Virtual Desktop user experience possible?"

Paul Bray, Chief Technologist – Workplace & Mobile at Computacenter


Johnny Blizzard - Health Insurance Organization

"We now have indisputable empirical proof supporting our claims. With Login VSI, we can run our own applications against various hardware platforms before we move to production! Application owners can see how their code impacts their users on our systems and we can present our findings to management for funding increases. We can also advocate for the users when supporting their claims of poor performance, all because of Login VSI."

Johnny Blizzard, Sr. IT Systems Engineer at a Health Insurance Organization


Bill Kleyman - MTM Technologies

"From the engineering perspective and from the architecture perspective, we absolutely love the technology behind Login VSI. We actually use Login VSI as a pro-active tool to help our customers understand the dynamic nature of a datacenter and the business."

Bill Kleyman, VP of Strategy and Innovation at MTM Technologies

Login VSI, Inc.

300 Tradecenter

Suite 3460
Woburn, MA 01801

Phone: +1 844 828 3693

Login VSI B.V.

De Entree 85
1101 BH Amsterdam
The Netherlands

Phone: +31 20 705 1200