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normal Adobe Reader XI "An internal error occured." error

  • Michael [MSFT]
  • Michael [MSFT]'s Avatar Topic Author
21 Jan 2014 19:27 #1590 by Michael [MSFT]
Michael [MSFT] created the topic: Adobe Reader XI "An internal error occured." error
I'm just wondering if anyone has faced this issue with Adobe Reader XI when using mount point (e.g. User Profile Disk) for the User folder? and if anyone has a workaround to allow for successful VSI workload execution?

see this Adobe forum: forums.adobe.com/message/5643500


The problem is that Adobe Reader is throwing "An internal error occured." error at launch blocking VSI execution. This happens when you redirect User folder or use a mount point/NTFS junction for the User profile.


If you have a solution, please share.

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22 Jan 2014 23:58 #1595 by o.bouhaj
o.bouhaj replied the topic: Adobe Reader XI "An internal error occured." error
Michael,

I have contacted you via email.

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  • Maksimov
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04 Sep 2014 07:21 #2134 by Maksimov
Maksimov replied the topic: Adobe Reader XI "An internal error occured." error
Most likely the problem is related to the use of User Profile Disks on RD Session Host server.
Disabling safe mode in Adobe Reader is not a good idea for a multi-user environment.

As an alternative, you can use Foxit Reader (it's free without the use of plug-ins)

blog.it-kb.ru/2014/09/03/adobe-reader-an...t-reader-enterprise/

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