login vsi company logo login vsi company logo 250x40
header-05.jpg

View Client:2nd session takes long time to login

  • CH
  • CH's Avatar Topic Author
23 Apr 2014 09:50 #1730

Hello,
I'm using View client.
When I executed a test, 1st view client session was executed normally.(and login passed quickly)
However after that, 2nd veiw client session took long time(around 5 min) to login the desktop.
It stucked in "Preparing desktop..".
Although the user in 2nd session was able to loin the desktop after a few minutes, I think it something wrong.

Does anyone have any idea? I'd appreciate any comment.
(since I am Japanese, my English might inccorect. I'm sorry about that...)

Please Log in to join the conversation.

More
23 Apr 2014 11:02 #1732

Hello,

If a session is stuck in "Preparing Desktop" there is probably an issue with Windows / AD communication.
- Do you have roaming profiles? So is every account deleted after they logoff?
- Do you have allot of policy's? Having allot of policy's slows down the logon process.
- Was the target environment under any load (other then your own test)?
- What if you pick a random user and connect to a random session, does it show the same problem. Does every session have this problem or just one or two?

Secondly Login VSI only starts after the "preparing desktop" phase so we do not influence this.

Regards

Tom Willemsen - Support VSI

Please Log in to join the conversation.

  • CH
  • CH's Avatar Topic Author
23 Apr 2014 11:26 #1733

Hello Tom, Thank you so much for you reply.
> - Do you have roaming profiles? So is every account deleted after they logoff?

Every account is deleted after they logoff.

>- Do you have allot of policy's? Having allot of policy's slows down the logon process.

Not so much, but I will check it.

> - Was the target environment under any load (other then your own test)?

The target environment were under only for this LoginVSI. So they are not under any load other than this test.

> - What if you pick a random user and connect to a random session, does it show the same problem.

Yes, I exectuted this by random user and connect to random session by View Client.
This phenomenon was not depends on specific user and target machine.
For example, when TargetA was 1st session, logins was really quick. However if the TargetA was 2nd session, it took few minutes to login.(User is same as it)

> Does every session have this problem or just one or two?

Yes, every session have this problem except 1st session.

> Secondly Login VSI only starts after the "preparing desktop" phase so we do not influence this.

I thought some loggon script was run by LoginVSI after launching VMware View Client session...

Please Log in to join the conversation.

More
23 Apr 2014 11:33 #1734

Hello,

Yes a login script is run but this is after the whole "Perparing desktop". Since you pointed out that this is where it hangs so long, there is probably something wrong there.

Maybe there is a difference between the first and second session?

Regards

Tom Willemsen - Support VSI

Please Log in to join the conversation.

  • CH
  • CH's Avatar Topic Author
23 Apr 2014 11:41 #1735

Thank you for your quick response.
I forgot to write this.
When I launched 2 or 3 vmware view client session manually at Launcher machine,
Every session completed login quickly.
However, when I executed LoginVSI test, this problem happened.

Could you please tell me if I should look at any logs(and that location)?
Is there any logs(including LoginVSI) I might be able to find out something?

Please Log in to join the conversation.

More
23 Apr 2014 12:20 #1736

Hello,

In the manual test did you use the exact same users as used in the test? So if you used the AD setup you have LoginVSI1, LoginVSI2 etc. When manually tested they are fast, but when running the test they are slow?

The thing is that VSI does nothing different than a manual login with the View client.

Regards

Tom Willemsen - Support VSI

Please Log in to join the conversation.

More
23 Apr 2014 15:08 #1737

Hello,

In addition to what my colleague Tom said, have a look at the group policy event logs. The group policy event log keeps track of a lot of things that happen during user logon. It might be able to point you in the right direction regarding the long logon time. See this blog post on Technet for more information. technet.microsoft.com/en-us/library/cc749336%28v=ws.10%29.aspx

Please Log in to join the conversation.

  • CH
  • CH's Avatar Topic Author
24 Apr 2014 10:23 #1738

Hello Tom,
Yes, I used ADsetup and User names are LoginVSI1, LoginVSI2...
Those users are dedicated user for this test.
When manually I started view client sessions by those users(LoginVSI1, LoginVSI2...) withoung LoginVSI, Those users were able to login to the target machines so fast.
However, when view clients were kicked by LoginVSI test, this phenomenon happened.
I thought some step in VSI_Binaries\Target\logon.cmd might have took long time.

Regards

Please Log in to join the conversation.

  • CH
  • CH's Avatar Topic Author
24 Apr 2014 10:29 #1739

Hello, Thank you very much for your comment.
I will check the link. So number of Group policy might be suspect?
1st target machine and after 2nd machines load same group policy, right?
I'm wondering why taking time is so different between them.

Regards,

Please Log in to join the conversation.

Start Delivering the Best End User Experience Today

Request a Demo

Login VSI, Inc.

3945 Freedom Circle
Suite 670
Santa Clara, CA 95054

Phone: +1 408 899 7418

Login VSI B.V.

De Entree 85
1101 BH Amsterdam
The Netherlands

Phone: +31 20 705 1200