Remote User Testing
“We experience different end-user performance in different locations”
Your virtual desktop users work from different locations - and while you strive to deliver the best possible user experience, there are many external factors that can have a negative impact. For example, the distance to the datacenter, the speed and quality of the internet connection, as well as other bottlenecks along the way, can produce support tickets even though the desktop environment in your data center is running smoothly.
To protect the user experience of all your remote users, it’s crucial to know when and where issues occur on any of your remote sites up-front. Our virtual user helps you to identify these issues by simulating user logons from remote locations continuously, doing the same transactions that real users would, with one difference: it measures and reports back every action, as well as the time it took to complete them, e.g. the logon and application start, or a certain click-path through your mission critical applications.
During testing, our virtual user also registers network utilization and the latency within the remote desktop session, enabling the reception of early warning alerts when things are changing, as well as the ability to generate Service Level Agreement reports.
If you experience different end-user performance in different locations and are looking for a way to help you predict and prevent potential performance and availability problems, the Login PI pro-active monitoring tool is the perfect solution for you.