Overcome Remote Work Challenges
Ensure Business Continuity
With Login Enterprise you can:
- Test & validate your remote infrastructure to ensure business continuity
- Continuously test availability of remote desktop or application resources
- Overcome change management issues and maximize WFH effectiveness
Learn How Login Enterprise Improves Employee Productivity:
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Can your infrastructure stand up to the demand from remote users?
Login VSI tests and validates your remote infrastructure, including your call center applications, helping you to ensure your company’s business continuity.
With Login Enterprise load testing, call centers can be assured they are keeping remote teams fully engaged.
Call center staff working remotely becoming the new normal
As the call center and customer service professionals continue to work remotely, many employees do not have remote access and use older antiquated equipment. Login VSI can adequately prepare your remote infrastructure and test older equipment to support the remote teams. We realize that call center agents worldwide are affected by this, and many of them are running legacy apps on personal equipment.
Login VSI validates the end-user experience on popular call center systems utilizing typical customer service agents with necessary web applications, such as phone, live chat, email client, ERP/CRM access. Login Enterprise can be used to continuously test the availability of standard call center applications such as Five9, Genesys, NICEinContact, TalkDesk, and Twillio.
Test and validate your remote infrastructure
Login VSI can test your entire remote environment, be it EUC technologies like Citrix Virtual Apps and Desktops, VMware Horizon or Microsoft RDS and WVD. We can automatically test older equipment and employee equipment, ensuring the end-user experiences on popular call center systems, such as Five9, Genesys, NICEinContact, TalkDesk, and Twillio.
Ongoing change management for a remote workforce
As the remote workforce paradigm continues, compliance and change management protocols in a remote workforce introduce many new variables and require even more testing than a centralized workforce.