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Overcome Remote Work Challenges
Ensure Business Continuity

With Login Enterprise you can:

  • Test & validate your remote infrastructure to ensure business continuity
  • Continuously test availability of remote desktop or application resources
  • Overcome change management issues and maximize WFH effectiveness

Learn How Login Enterprise Improves Employee Productivity:

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Can your infrastructure stand up to the demand from remote users?

Login VSI tests and validates your remote infrastructure, including your call center applications, helping you to ensure your company’s business continuity.

With Login Enterprise load testing, call centers can be assured they are keeping remote teams fully engaged.

 

 

Call center staff working remotely becoming the new normal

As the call center and customer service professionals continue to work remotely, many employees do not have remote access and use older antiquated equipment. Login VSI can adequately prepare your remote infrastructure and test older equipment to support the remote teams. We realize that call center agents worldwide are affected by this, and many of them are running legacy apps on personal equipment.

Login VSI validates the end-user experience on popular call center systems utilizing typical customer service agents with necessary web applications, such as phone, live chat, email client, ERP/CRM access. Login Enterprise can be used to continuously test the availability of standard call center applications such as Five9, Genesys, NICEinContact, TalkDesk, and Twillio.

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Read our case study: BPO leader drives revenues with digital experience monitoring
Predictive user experience insight leads to winning new business and recognition as a customer service BPO leader.
Read our case study to learn how Startek used Login Enterprise to actively measure and track the user experience of each application for each client in every location and make it all visible to everyone on the IT support team to enable the fastest possible corrective action.

 

 

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Test and validate your remote infrastructure

Login VSI can test your entire remote environment, be it EUC technologies like Citrix Virtual Apps and Desktops, VMware Horizon or Microsoft RDS and WVD. We can automatically test older equipment and employee equipment, ensuring the end-user experiences on popular call center systems, such as Five9, Genesys, NICEinContact, TalkDesk, and Twillio.

 

 

Ongoing change management for a remote workforce

As the remote workforce paradigm continues, compliance and change management protocols in a remote workforce introduce many new variables and require even more testing than a centralized workforce.

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Webinar: How to Support the New “Work From Home” Model
What happens when most or the entire workforce needs to start working from home? How can you ensure productivity?
Watch our webinar and learn how to ensure a good end-user experience amidst the constant changes in infrastructure through continuous testing.

 

Start Validating Your Remote Infrastructure

Get your free trial of Login Enterprise and ensure your business continuity today.