Webinar Recap: Why Automated Physical Endpoint Testing is a Must-Have

January 7, 2025

Recently, Login VSI hosted a thought-provoking webinar, Automated Physical Endpoint Testing and Why It is a Must-Have, hosted by Ron Oglesby, SVP at Login VSI, and Jim McSorley, Head of End User Tech at a midsize bank. 

Together, they explored the innovative application of Login Enterprise in physical endpoint testing and shared actionable insights for IT teams. Let’s dive into some of the key moments from the event. 

Key Highlights

1. Adapting Login Enterprise for Physical Endpoint Testing

Initially designed for virtual desktop infrastructure (VDI), Login Enterprise’s capabilities expanded to physical endpoints thanks to pioneering customers like Jim’s bank. Jim shared how he discovered this potential at an EU conference, inspired by Login Enterprise’s scalability. 

“What if I pointed this solution at physical endpoints instead of just a VDI environment?” he wondered. His team, responsible for patching, operating system updates, and software rollouts, quickly saw its transformative potential.

Ron echoed Jim’s enthusiasm, highlighting the innovation behind persona-based workloads: “Understanding daily user activities and applying continuous testing changed my perspective on endpoint management.”

2. Continuous Testing to Enhance User Experience

Continuous testing emerged as a standout strategy. Jim explained how his team deployed a master script for specific user personas to run eight hours a day, five days a week, across multiple locations. This generated invaluable baseline data for detecting anomalies and optimizing user experience.

“We’re gathering data across geographies,” Jim noted. “Comparing offices in New York, Miami, and Texas helps us detect and address anomalies, boosting employee satisfaction and productivity.”

The results were measurable: a 40% improvement in Zoom meeting join times, from 2.5 seconds to 1.5 seconds. Such enhancements directly contributed to increased workplace efficiency.

3. Data-Driven Change Management

Data-driven automation was a recurring theme throughout the webinar. By continuously running scripts in the background, Jim’s team could identify inefficiencies and recover resources, such as CPU cycles.

“We demonstrated value within a week of our proof of concept,” Jim said. The insights gained not only improved end-user experiences but also streamlined change management processes.

A particularly impactful example was the bank’s ability to improve meeting join times by adjusting antivirus settings—a seemingly small change with significant impact. “We dropped a second off join times, leading to a 40% efficiency gain,” Jim revealed.

4. Effective Test Planning

Test planning was emphasized as a critical component of successful implementation. Both experts advised minimizing changes to workloads and being deliberate with modifications.

Ron shared practical advice: “Whenever we update apps, we test for common issues like integration breaks or service resets.” Jim agreed, cautioning against frequent changes that could complicate diagnostics. “Minimize changes to workloads whenever possible,” he advised.

5. Broad Applications of Login Enterprise

The webinar concluded with a forward-looking discussion of Login Enterprise’s broader applications. Jim’s bank integrates the tool with its IT service desk and creates diagnostic packages for real-time endpoint testing. It is also leveraging A/B testing to refine its change control process.

Jim envisions a future where data-driven decisions become integral to IT workflows: “I see a day when A/B test results will be a prerequisite for change approval.” Login Enterprise’s scalability and adaptability make it a must-have tool for organizations of all sizes.

Key Takeaways

1. Innovation in endpoint testing: Login Enterprise’s expansion into physical endpoints demonstrates its versatility beyond traditional VDI environments.
2. Continuous testing benefits: Persona-based workloads and continuous testing provide actionable insights to enhance user experiences and productivity.
3. Data-driven automation: Leveraging baseline data helps manage changes efficiently, detect anomalies, and improve processes.
4. Strategic test planning: Minimizing changes and focusing on structured test planning ensures smoother implementations.
5. Future applications: From IT service desk integration to A/B testing, Login Enterprise offers endless possibilities for improving endpoint management.

Closing Thoughts: The Growing Need for Automated Physical Endpoint Testing

There is a growing need for automated physical endpoint testing in today’s IT landscape. By adopting Login Enterprise, organizations can improve efficiency, productivity, and user satisfaction while preparing for the future of endpoint management. Whether you work for a midsize organization or a global enterprise, this session provides insights to help you succeed.

Want to learn more? Watch the full webinar on-demand today, or connect with a Login Enterprise expert to accelerate physical endpoint testing in your organization.