Hydra for MSPs
Scaling Windows in the Cloud Shouldn’t Squeeze MSP Margins.
Hydra is built for MSPs running large-scale Azure Virtual Desktop (AVD), Windows 365, and hybrid environments without adding management costs that pressure margins, retraining teams, or re-architecting environments.
Why MSPs Struggle to Manage AVD Profitably at Scale
As MSPs expand Azure Virtual Desktop (AVD), Windows 365, and hybrid environments, the hard part isn’t adoption, it’s running these environments profitably at scale. Native tooling and most Windows management approaches were designed for individual environments, not MSPs operating across many customers.
Each additional customer introduces new images, policies, usage patterns, and support demands. The result is more tools, more scripts, more per-tenant overhead, and more manual work just to keep environments running… with management costs growing faster than revenue.
Scale AVD Customers Without Scaling Costs
Hydra is the MSP-first operating layer for Windows in the Cloud
Hydra gives MSPs a shared operating layer to run Azure Virtual Desktop (AVD), Windows 365, and hybrid environments across thousands of customers.
It combines margin-aware cost controls, simplified day-to-day operations, and built-in multi-tenant support so MSPs can scale customers and usage without scaling operational complexity or cost.
Cut Azure Costs 70%+ on Every Customer
- Cut Azure costs with usage-aligned autoscaling (often 60%+)
- Avoid per-tenant and per-user licensing as you scale
- Keep pricing predictable across customers and usage spikes
- Stop tooling costs from outpacing contract value
- Drive efficiency without adding complexity
Standardize Once – Apply Everywhere
- Manage images, scripts, and workflows once for all customers
- Reduce per-customer variance without rigid templates
- Eliminate repetitive setup and maintenance work
- Support unique customer needs with simpler operations
- Streamline onboarding of new customers and environments
Scale Support Without Scaling Headcount
- Delegate common tasks safely with role-based access
- Resolve routine issues without senior escalation
- Support more customers with the same team
- Operate from a single multi-tenant control plane
- Rely on enterprise-grade security and reliability
Multi-Tenant Control Plane for MSPs
- Single dashboard across all tenants and environments
- Multi-tenant operations by default, no feature limits
- Consistent workflows for any customer size
- Built-in tenant isolation and enterprise-grade RBAC
- ISO 27001–certified, backed by 15+ years of EUC expertise
How MSPs Use Hydra: Real-World Use Cases
Margin Protection as Customers Scale
Use Case:
An MSP adds new customers and expands existing ones with shift-based and burst usage.
With Hydra:
Autoscaling and power management align infrastructure to real demand, while management costs stay flat as customers grow. MSPs can expand usage and onboard new customers without renegotiating tooling costs or watching margins tighten over time.
One Image Strategy for Many Customers
Use case:
An MSP supports dozens of customers with different requirements, patch cycles, and applications.
With Hydra:
Images, script collections, and updates are managed centrally and can be reused across customers, with customer-specific adjustments applied where needed. Teams spend less time maintaining variations and more time delivering consistent, reliable environments.
Faster Support Without Growing Headcount
Use case:
Support teams are stretched thin handling routine AVD and Windows 365 issues across many tenants.
With Hydra:
Real-time visibility and controlled delegation let Tier 1 and Tier 2 teams resolve common issues quickly, without escalation or tool switching. Resolution times drop, support load flattens, and customer experience improves without adding headcount.
Deploy from Azure Marketplace — Manage MSP Customers in Minutes
Deploy Hydra directly from Azure Marketplace and start managing customer environments in minutes. No re-architecture, no per-tenant setup, no long onboarding cycles, no margin stress.
Get Hydra from Azure Marketplace.
FAQs
Does Hydra support both Azure Virtual Desktop and Windows 365 for MSPs?
Yes. Hydra supports Azure Virtual Desktop, Windows 365, AVD on Azure Local, and hybrid environments from the same operational platform.
For MSPs supporting customers across these desktop platforms — each with different requirements, licensing models, and migration timelines — Hydra provides a consistent management layer across workspaces. MSP teams can manage sessions, scaling, images, and automation through the same workflows regardless of the underlying platform. This allows MSPs to maintain consistent operations across all customers.
Learn more in the Hydra solution overview.
Why do MSPs use Hydra instead of native Azure Virtual Desktop tools?
Native Azure tooling is designed primarily for individual environments, not MSPs operating across many customers. When managing multiple tenants, MSPs often end up maintaining separate scripts, automations, and operational processes for each customer’s workspace. As the number of customers grows, this increases operational overhead and support complexity.
Hydra provides a streamlined operational layer for MSPs, allowing MSPs to standardize workflows, consistent management of images and automations across customer workspaces, and operations through a single interface. This makes it easier for MSPs to scale Azure Virtual Desktop and Windows 365 services without increasing operational complexity or management costs.
Can Hydra manage multiple AVD tenants from a single platform?
Yes. Hydra is designed for true multi-tenant operations, allowing MSPs to manage workspaces across all customer tenants from a single platform without any per-tenant fees.
MSPs can monitor sessions, manage host pools, apply images, and perform operational actions across multiple customer tenants from one centralized dashboard. Built-in tenant isolation and role-based access control (RBAC) ensure that each environment remains securely separated while still benefiting from shared operational workflows.
This makes it possible to manage customer environments at MSP scale — all from a single platform without maintaining separate tooling for each one.
View Hydra pricing for MSPs.
How does Hydra help MSPs protect margins when running Azure Virtual Desktop?
Hydra helps MSPs protect margins by aligning infrastructure usage and management costs with how customers actually use virtual desktops.
First, built-in autoscaling and power management automatically adjust Azure Virtual Desktop infrastructure based on real usage patterns, ensuring compute resources only run when users are active. Many MSP environments reduce Azure consumption by up to 70%, based on Login VSI customer data, through Hydra’s usage-aligned scaling.
Second, Hydra avoids the per-tenant and per-user licensing models common in other management tools. MSPs can onboard new customers and expand environments without management tooling costs growing in parallel with user counts.
How quickly can MSPs deploy Hydra across customer environments?
Hydra is designed for fast adoption across existing customer environments. MSPs can deploy Hydra directly from the Azure Marketplace and begin managing Azure Virtual Desktop and Windows 365 environments within minutes.
Because Hydra attaches to existing environments, there is no need to rebuild infrastructure, recreate images, or reconfigure host pools. MSP teams can onboard customer environments quickly while keeping existing configurations and operational workflows intact. This allows MSPs to bring new customers online faster and expand services without long onboarding projects or operational disruption.
Deploy directly from the Azure Marketplace, with no onboarding fees or environment rebuilds required.
Try Hydra Today – Talk to an MSP Specialist
Resources
How Hydra by Login VSI Stops Idle VM Waste
If you’re managing Azure Virtual Desktop (AVD) or Windows 365 environments, you may be spending far more than you need on idle virtual machines (VMs) after business hours.
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